Glitch Delays RMV Branch Openings

WCVB-TV is reporting that the state Department of Transportation said it had to delay the opening of several of its Registry of Motor Vehicle branches until 10 a.m. Thursday because of a mainframe hardware failure within the state's Information Technology Division. Because of the breakdown, the RMV said it wasn't able to conduct system maintenance and updates and process transactions through its database which are normally run overnight.

This work must be completed before the database can be accessed for processing new transactions, the RMV said. "This is a problem that surfaced in the middle of the night which ITD immediately addressed. However, it will take at least until 10 a.m. for our database to catch up so we can begin processing transactions," said Registrar Rachel Kaprielian. "We apologize to our customers for the inconvenience this presents."

Even with some branches closed this morning, customers were still able to do some transactions online by visiting http://www.massdot.state.ma.us/rmv/.